Japanese Airport

This Japanese Airport Hasn’t Lost a Single Bag in 30 Years — The Secret Will Blow Your Mind

Kansai International Airport in Japan has processed over 300 million bags since 1994—without losing one. Its secret? Multi-staff inspections, flight-specific handling manuals, 15-minute delivery goals, and a culture rooted in hospitality. With U.S. airports losing millions of pieces annually, Kansai’s system offers a clear blueprint: invest in accuracy, care, and accountability. Found bags matter—because behind every suitcase is someone’s journey.